CRM Manager

Cross-functional position owning the CRM initiative for direct mail campaigns and acquisition/retention strategies. Requires a strong business sense, quantitative analytics background, and client management skills.

Responsibilities Include:

• Managing a team of 2-5 Junior and Senior level Analysts.
• Construction of CRM initiatives and processes.
• Strategically reporting on market conditions, insight, analytical tools, and measurement/metrics.
• Interface with clients to ensure all goals and objectives are clear and delivered according to deadlines.
• Partner on long term plans for primary research, targets, and program developments.
• Some hands on quantitative analysis, reporting, and review of statistical models.
• Motivating all resources to deliver the best end result for the client.
• Some local travel is necessary for this position.

Requirements:

• 6+ years of hands on quantitative analysis experience including advanced statistical modeling and segmentation studies.
• 3+ years of managing a team of direct reports.
• 3+ years of CRM experience.
• Ability to manage multiple projects simultaneously.
• Marketing background (Direct Mail preferred).
• Digital marketing experience is a plus.
• Experience and thorough understanding of the Automotive industry.
• Masters Degree is required, PhD preferred.

To apply: Please send your resume to careers@cutterhinmann.com and title the subject line "CRM Manager/Detroit"

Cutter Hinmann is a boutique firm operating at the executive level exclusively within the Information Technology and Analytics spaces. Our roots were formed ten years ago.

A former subsidiary of a leading national IT consulting and direct placement firm, Cutter Hinmann has its roots deeply entrenched in technology, weaned on the philosophy that people make technology work. Our clients have the technology, we have the people.

What can you do in ten years? Well, how about a client list that boasts six FORTUNE 30 companies including two of the FORTUNE Five? Cutter Hinmann has assisted clients in national and international searches, while soaring to one of the Top 50 U.S. Executive Search Firms as measured by revenue. Cutter Hinmann has leveraged technology to maximize the potential of our extensive network of IT and Analytics executives. Our clients receive unlimited research and access to Cutter Hinmann‘s proprietary database containing over 20,000 Executive level IT and Analytics professionals worldwide.

Not only does Cutter Hinmann specialize in IT and Analytics, but our associates specialize in one of three disciplines: client relations, candidate relations and research. This is unique to the executive search industry and enables Cutter Hinmann to give undivided attention to all of our existing clients and candidates.